When should the Welcome Announcement be made?

• A. After arming of cabin doors
• B. As soon as boarding duties permit, preferably prior to closing aircraft doors and always before arming of cabin doors
• C. After all passengers are seated
• D. Only after Captain's confirmation

Answer: (B)

The timing of the Welcome Announcement is about getting the cabin ready and greeting passengers at the right moment, during boarding but before the final safety steps. It should be delivered as soon as boarding duties permit and, ideally, before the aircraft doors are closed and always before the doors are armed. Delivering it early ensures everyone on board hears the welcome and any initial safety reminders while there’s still time to address questions or adjust seating, and it precedes the moment when the crew is about to finalize departure steps. If you wait until after the doors are closed or after passengers are seated, you risk missing late boarders and you interrupt the flow of pre-flight tasks. Waiting for Captain’s confirmation isn’t the trigger for this announcement because it’s a routine greeting and briefing that should occur as part of preparing the cabin for flight.