What is the turbulence procedure for crew?

• A. Fasten seat belts briefly, then resume service.
• B. Stand in the aisles to assist passengers.
• C. Remove items from overhead bins as turbulence begins.
• D. Fasten seat belts, secure galley and cabin, keep passengers seated with belts fastened, and monitor updates from the flight deck.

Answer: (D)

In turbulence, safety hinges on securing people and areas so movement doesn’t cause injuries. The best approach is to fasten seat belts, secure the galley and cabin, keep passengers seated with belts fastened, and monitor updates from the flight deck. Fastening belts protects everyone from sudden jostles, while securing the galley and cabin prevents carts, equipment, and loose items from becoming projectiles or causing hazards if the aircraft dips or shakes. Keeping passengers seated with belts fastened minimizes the risk of injury during unexpected movements, and monitoring updates from the flight deck ensures you react to changes in turbulence intensity or instructions, such as another rise or fall in the seat belt sign.

Why the other options aren’t suitable: briefly unbuckling belts to resume service during turbulence increases the chance of someone being hurt if the aircraft moves unexpectedly; standing in the aisles to assist passengers creates hazards and blocks movement needed for a quick, safe response; attempting to remove items from overhead bins as turbulence begins is dangerous because it can dislodge items and put passengers and crew at risk—items should be secured, not handled during turbulence.