How should you verify the identity of a person claiming to be crew?

• A. Accept a casual greeting and entry.
• B. Verify only by asking for a photo ID.
• C. Request official credentials, verify flight details and duty, and confirm with the lead or supervisor.
• D. Assume identity without verification.

Answer: (C)

Verifying crew identity is about ensuring only authorized personnel gain access to the cabin and restricted areas. The best approach is to request official credentials, verify the flight details and the duty assigned, and confirm with the lead or supervisor. This three-step check reduces the risk of impersonation: credentials prove official status, matching flight and duty confirms they’re assigned to this operation, and supervisor confirmation ties the person to the current roster and authorization. Relying on a casual greeting or a photo ID alone leaves gaps— IDs can be forged or outdated, and a casual welcome doesn’t prove access or role. Never assume identity; follow the verification process and check with the roster and the supervisor if anything doesn’t align.