How should you assist a passenger with a disability during a safety briefing?

• A. Speak clearly, adapt explanations to needs, offer written or visual aids, and ensure safety procedures are understood.
• B. Speak only in complex language and ignore visual aids.
• C. Provide no accommodation.
• D. Ask the passenger to arrange their own assistance.

Answer: (A)

Safety briefings must be accessible and ensure understanding for every passenger. Speak clearly and at a comfortable pace, and adapt the explanations to the passenger’s needs—some may benefit from slower speech, simpler language, or alternative communication methods. Offer written or visual aids, such as safety cards, diagrams, or captions, to reinforce what you say. Demonstrate the steps and pause to check they understand, inviting questions or extra assistance if needed. Providing accommodations shows you’re supporting the passenger’s safety without placing the burden on them or reducing the briefing’s effectiveness. Options that use complex language, ignore aids, provide no accommodation, or expect the passenger to arrange help aren’t appropriate.